Configuring Email Template Settings

FlexNet Operations 2014

Administer Operations | System Configuration | Email Template Settings

A user must be assigned a role with the View and Manage Configurations permission to modify configuration settings for email templates through the Administrative Console.

Emails may be sent in HTML or text format. See the FlexNet Operations Implementation Guide for instructions to customize your email templates for either format.

Note: Before changing any configuration settings in a working FlexNet Operations installation, it is advisable to export the working configuration settings. If there is a problem with the new settings, you have a backup of working settings to restore.

Tip: Email templates defined here are used system wide. However, it is also possible to specify email template settings at the license technology level. (See Creating a License Technology for details.) When email templates are not specified at the license technology level, FlexNet Operations defaults to the use of the system level template setting specified here. The system level template settings are also used for entitlements that include products based on different license technologies when the email template settings for those license technologies are in conflict.

To configure email template settings:

Click Administer Operations, then System Configuration.

Click Email Template Settings to open the configuration page for email templates.

View or change the values of the following settings.

Note: Default email templates are located in the <ops_install_dir/site/webapps/flexnet/templates directory. Customized email templates are located in the <ops_install_dir/custom/webapps/flexnet/templates directory, whose path mimics the default templates path. Relative email template paths are partial paths that start with the templates directory.

Email Template Settings
Name	Possible Values	Description	Rqd?	Restart
License Email Template	templates/operations_sendEmailWithLicenseAttachmentTemplate.xsl	The relative path of the XSL template used to send a license email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Multiple License Email Template	templates/operations_sendAllEmailWithLicenseAttachmentTemplate.xsl	The relative path of the XSL template used to send a multiple license email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Short Code ASR Email Template	templates/operations_sendEmailWithShortCodeAttachmentTemplate.xsl	The relative path of the XSL template used to send a short code ASR email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Local Trial ASR Email Template	templates/operations_sendEmailWithLocalTrialAttachmentTemplate.xsl	The relative path of the XSL template used to send a local trial ASR email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Entitlement Certificate Template	templates/operations_entitlementCertificateTemplate.xsl	The relative path of the XSL template used to generate an entitlement certificate: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Entitlement Email Template	templates/operations_entitlementEmailTemplate.xsl	The relative path of the XSL template used to create the body of the email for sending an entitlement certificate email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Consolidated License Email Template	templates/operations_consolidatedLicenseTemplate.xsl	The relative path of the XSL template used to send a consolidated license email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*
Multiple Consolidated License Email Template	templates/operations_allConsolidatedLicenseTemplate.xsl	The relative path of the XSL template used to send a multiple consolidated license email attachment: See the FlexNet Operations Implementation Guide for instructions to customize this template.	*

Click Save Configurations to save changes.

Configuring Email Template Settings

FlexNet Operations 2014 Help Library

June 2015